1. Introduction
The online store www.rborycosmetics.inis owned and used by SRH Global Trading Company, a private limited company incorporated under the laws of India having its registered office at B-19, 2nd Floor, Mansarover Garden, Kirti Nagar, New Delhi, 110015.
Here, the words referred to as "Company"/"We"/"us"/"Our"/"RBORY” is committed towards protecting your personal information including any personal data ("Personal Information") as would be collected by the Company from you in the course of your access to and use of the Company's website (www.rborycosmetics.in) ("Website") and/or Company's mobile application ("App"). However, it is important to note that this Privacy Policy does not apply to any Personal Information that is made publicly available: (a) by you, or (b) by any person pursuant to any legal requirement.
Throughout this document, “we”, “us”, “our”, “ours”, “Rbory” refers to SRH Global Trading Company. Wherever we have said ‘you’ or ‘your’ or ‘Customer’, this means YOU (a user of the website).
2. Our Commitment
We commit to protecting your privacy and hence our Personal Information handling practices are continually reviewed to ensure compliance with applicable laws & regulations.
3. HOW DOES RBORY COLLECT YOUR PERSONAL INFORMATION?
We collect and receive your Personal Information in the following ways:
• Personal Information you provide on the Website/App: When you voluntarily provide Personal Information by filling in data fields on the Website/App, such as during registration or while placing an order, we collect and store this information. You may choose not to provide some information, but this could limit your ability to use certain features of the Website/App.
• Automatic collection: We automatically gather certain information when you visit the Website/App, such as device information (including mobile devices), your interaction with Website content, details about your location, computer and connection details (e.g., page views, traffic to and from the sites, referral URL, ad data, IP address, browsing history and web logs).
• Other sources: We may also receive Personal Information from third-party sources such as updated delivery addresses or other contact information, sponsored social media platforms or events where you voluntarily share information, or third-party applications or social media sites where you have opted to share usage or demographic information.
This additional information helps us enhance your experience, tailor our content, and offer products relevant to your interests. However, please note that RBORY is not responsible for the privacy practices of third-party websites that we do not own, manage, or control.
4. Information We Collect
• Personal Information- Name, Email address, Phone number, Shipping / billing address, Payment details (e.g., credit/debit card info, UPI, etc,), Order history, account details like username and password, product interest information,
• Non-Personal Information-IP address, Browser type & version, Device information, Cookies and usage data (pages visited, time spent, etc.)
5. How We Use Your Information?
• To process and fulfill orders – including shipping and payment processing.
• To communicate with you – respond to queries, send order confirmations, updates, promotions, or newsletters (only if you have opted in).
• To improve our website & services – analyze usage trends, conduct research & development.
• To comply with legal obligations – fulfill tax, GST, or other statutory requirements in India.
6. Data Sharing & Disclosure
• Service Providers: We may share data with trusted third parties like payment gateways, logistics partners, and analytics services.
• Legal Authorities: We may disclose information if required by law, court order, or government agencies (e.g., GST authorities, police).
• Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred.
7. Confidentiality and Security: We are committed to protecting the security and confidentiality of your personal data. Adequate technological and administrative measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of information.
8. Legal Rights and Responsibilities
• User Rights: Users have the right to access their data, request correction or deletion, and withdraw consent for data use.
• Company Rights and Responsibilities: RBORY Cosmetics retains the right to use data as necessary for business operations and legal compliance in ways that do not infringe on user privacy as per the stipulated terms.
9. Amendments to the Privacy Policy: This Privacy Policy may be updated or amended at RBORY COSMETICS’ discretion, reflecting changes in legal standards or business practices. Any amendments will be effective immediately upon the posting of the revised policy on the website.
10. Governing Law: This Privacy Policy is governed by and construed in accordance with the laws of India, and any disputes relating to it are subject to the jurisdiction of the courts in India.
11. Contact Information: For any privacy-specific concerns or questions regarding this policy, please contact:
Email-support@rborycosmetic.in